Refund policy
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a simple 30-day return policy.
Returns
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition with all tags attached.
How to Return an Item
- Go to your customer account profile
- From the customer portal, initiate your return request
- Pack the item securely in its original packaging
- Ship the item back to us using a trackable shipping method
- Once we receive and inspect your return, we'll process your refund
If you have any issues, please contact us at sales@divotgolf.ca and we can help you with your return
Refunds
Refunds will be issued to your original payment method within 5-10 business days after we receive your return.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was defective or we made an error.
Questions?
If you have any questions about our return policy, please contact us.